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  • SHIPPING

    We know you are excited to get your new Promise Protocol as soon as possible. Our team prepares and ships out all miners orders at the same time and estimated delivery date of December 1, 2019.

    Our shipping partners are USPS (in the US), DHL, and Fedex (for international orders).

  • RETURNS

    If you are not satisfied with your purchase, you may return the product and receive a full refund or exchange that product for another. However, we do extensively check the quality of every product prior to shipment. We accept returns within 90 days of the date of receipt. Any product you return must be in perfectly sellable condition in its original packaging. Once we receive your item, we will inspect it and notify you as we complete the return process.

  • WARRANTY

    All of our products are built with a precision manufacturing process. We do a full test for every miner we build in house to make sure it functions. All of our miners come with 2-year warranty, and, in the unlikely event of any problem, your Promise Protocol Magma(1) will be replaced by us free of charge. If something goes wrong, simply email us info@PromiseProtocol.com and our team will assist you further.